THE SOUVENIR TICKET EXPERIENCE

I Was
There.

In a world of disposable QR codes, give your guests something they will actually keep. Personalised souvenir tickets printed on demand — with their name, the event, and the moment they were part of.

Theatre Sport Cinema Events
Tip: swap “seatlive.com” below for your live URL when hosting.
THE PHOENIX THEATRE
The Phantom
of the Opera
DATE  TIME
14 Mar 2026  19:30
STALLS  TYPE
Row D, Seat 12  VIP
GUEST
Sarah Mitchell
ADMIT ONE
seatlive.com
Swap this mock for a real photo later (lanyard + printed ticket).
THE PROBLEM WORTH SOLVING

Every year, millions of people attend unforgettable events and leave with nothing to prove they were there.

The show ends. The lights come up. The final whistle blows. Your guests reach for their phones to check the time — and that’s it. The experience is over.

QR codes and mobile tickets are efficient, but they have zero emotional value. Nobody frames a screenshot. Nobody shows their grandchildren a barcode. The shift to digital ticketing solved an operational problem — but it created an emotional gap.

SeatLive fills that gap.
SeatLive provides a complete souvenir ticket experience for theatres, stadiums, cinemas, and live events. Your guest arrives, visits our self-service kiosk (or a staffed print point), and within seconds they're holding a beautifully printed, personalised souvenir ticket — complete with their name, the event, the date, and their seat.
WHAT WE DO
  • Personalised souvenir tickets printed on demand.
  • Works at self-service kiosks or staffed print points.
  • Turns admission into a keepsake guests actually keep.
  • Fits VIP & hospitality experiences naturally (lanyard-ready).
  • Real-time cloud dashboard across venues.
WHY IT’S DIFFERENT

It is admission and souvenir in one. And it is the only thing your guests take home that says: I was there.

HOW IT WORKS

A complete souvenir ticket experience — in seconds.

Guests scan their booking or enter details, the ticket prints instantly, and the moment becomes a keepsake. You get visibility through a cloud dashboard — and SeatLive supplies the kit as a managed service.

1
Guest Arrives
At the kiosk or staffed point, they scan their booking or tap their details in. It takes seconds.
2
Ticket Prints Instantly
A beautiful, personalised souvenir ticket — their name, the event, the date — printed on premium stock.
3
Wear It, Keep It
On a lanyard for VIP flair during the event. In a scrapbook, on a wall, or in a drawer of treasured memories afterwards.
4
You See Everything
Real-time cloud dashboard across all your venues. Prints, sales, and guest engagement — all in one place.
5
We Supply Everything
Kiosk, printer, stock, lanyards, and support. No capital outlay — subscription includes it all.
MESSAGING TOOLKIT

Key messages tailored by audience.

Use these for conversations, emails, proposals, pitch decks and your website. Keep it emotional, benefit-led, and simple.

Problem statement (use everywhere)
Every year, millions of people attend unforgettable events and leave with nothing to prove they were there.

The Emotional Hook

“Your show ends. The lights come up. Your guests reach for their phones to check the time — and that’s it. The experience is over. What if they reached for the lanyard around their neck instead? A beautiful, personalised souvenir with their name on it. Something that says: I was there.”

Use for: opening conversations, pitch decks, website hero copy

The Social Media Angle

“People don’t photograph QR codes. But they do photograph a gorgeous personalised lanyard. Every souvenir ticket is a social media post waiting to happen — your brand, your show, shared by your guest, for free.”

Use for: organic reach, brand-led marketing

The VIP Upgrade

“Premium guests expect premium touches. A personalised souvenir ticket on a lanyard says ‘you matter’ in a way that a barcode on a phone screen never will. It’s the difference between a transaction and an experience.”

Zero Burden

“Self-service kiosk, fully managed. Your staff don’t touch it, your IT team don’t support it, your box office doesn’t change. We supply the hardware, the stock, and the support. You just switch it on.”

Use for: operational objections

The Platform

“One cloud dashboard shows you everything happening across every venue — what’s printing, what’s selling, how guests are engaging. Real-time data, no spreadsheets, nothing to install.”

Revenue, Low Risk

“New revenue stream with no capital outlay. We supply everything on subscription — kiosk, printer, stock, and lanyards. You earn on every souvenir sold. If it doesn’t work, there’s nothing to write off.”

Use for: commercial negotiations, proposals

The Upsell Angle

“Add it to your VIP package. Sell it at the interval bar. Include it with every premium ticket. Or offer it as a standalone souvenir at the exit. Multiple touchpoints, one system.”

STAND DEMO

Badge scanning souvenir ideas

If you can print a personalised souvenir for every stand visitor using their badge, you’ve demonstrated the entire product without a single slide. They walk away holding the proof.

The Back to the Future angle
On the souvenir: “[Guest Name] — You were here. [Date]” — keeps the I Was There theme. Include a QR to seatlive.com. Use the reverse for a short pitch: “This is what we do for theatres, stadiums, and venues. Imagine this for your guests.”
Practical stand tip
Put the kiosk slightly forward so passers-by see it working. The sound and sight of printing is a natural crowd-puller. Hand them a lanyard with the fresh souvenir clipped in. Every person wearing your lanyard is a walking advert.
Demo options
Badge Scanner Integration
Ask the organiser what registration system they’re using and request a sample badge barcode format. If they share an attendee list, pre-load names and match on badge scan. If not, decode the barcode format — it often contains an attendee name or registration ID.
Simple Name Entry Fallback
Tablet with a “Type your name” screen next to the kiosk. Guest types their name, it sends to the printer, and ~10 seconds later they’re holding a personalised souvenir. Still magical.
Pre-Printed VIP List
If you get the attendee list, pre-load all names. When someone approaches: “What’s your name?” — tap — instant print. Feels even more VIP: “we were expecting you.”
Show checklist
  • Pull-up banner (brief your designer with this page)
  • DL leave-behind cards (200 should be plenty)
  • Working kiosk with BOCA printer for live demos
  • Back to the Future lenticular souvenir stock loaded and ready
  • Spare lanyards + clips (budget 100+, they will go fast)
  • Tablet for name entry (fallback if badge scanning doesn’t work)
  • Pre-printed “hero” tickets (theatre, sport, cinema)
  • Business cards or QR code to your calendar booking link
  • Power extension lead + gaffer tape (always bring these!)
CONTACT

Want to see it in action?

Replace this block with your preferred contact details (email / calendar link / phone). This page is designed to be a quick, shareable explainer you can send to venues.

Quick links
© SeatLive — “I Was There.”